Performance & Growth

Proven Results

Delivering measurable outcomes with 95% quality compliance and industry-leading recovery rates.

Collection Performance

Industry-leading recovery metrics across all DPD buckets

Payday Loan Collection

Pre-Collection Resolution Rate85%+

0-5 DPD Recovery85%

1-30 DPD Recovery14%

31-60 DPD Recovery5%+

61-90 DPD Recovery3.5%

91-120 DPD Recovery2.10%

121-150 DPD Recovery1.90%

151-180 DPD Recovery1.5%+

180+ DPD Recovery1%+

NBFC EMI Collection

Bucket X82.01%+

Bucket 1 (31-60 DPD)35%

Bucket 2 (61-90 DPD)20%

Write-Off (91-360 DPD)3%

Legal Portfolio (360+)1.50%

Business Impact Delivered

Improved Collection Efficiency

Reduced Delinquency

Higher Recovery Outcomes

Better Customer Engagement

Strong Portfolio Performance

Quality & Compliance

95%

Quality Assurance

95% Quality Compliance

Daily Call Audits

Performance Monitoring

Coaching & Feedback

Continuous Improvement

Compliance & Security

NDA Compliance

Access Control

CCTV Monitoring

Secure Systems

Data Protection

Server-Based Data

Why Choose FinResolve

Experienced Management Team

100+ Skilled Professionals

Fast Process Ramp-Up

95% Quality Compliance

Dedicated Client Support

Advanced Technology

Secure Data Environment

Scalable Operations

Real-Time Reporting

Customer-Centric Approach

Cost Effective Delivery

Strong Recovery Performance

Future Vision & Growth

To become one of India's leading Collection, Recovery and Customer Experience Management organizations.

Expansion Goals

300+ Operational Seats by 2027

Multi-City Operations Expansion

Dedicated Banking & NBFC Vertical

Enterprise Customer Support Division

Technology Roadmap

Own CRM Platform

AI-Powered Collection System

Digital Collection Ecosystem

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